Terms of Service

1. Introduction

Welcome to our store. These Terms of Service govern your access to and use of our website and services.

By visiting our website or making a purchase, you agree to be bound by these terms. If you do not agree, please do not use our website.

2. Online Store Terms

You must be at least 18 years old, or have permission from a parent or legal guardian, to make purchases through our store.

You agree not to use our products or services for any unlawful or unauthorised purpose.

3. Products and Pricing

We make every effort to display product descriptions, images and prices as accurately as possible.

However, product colours and appearances may vary slightly depending on your screen or device.

All prices and applicable delivery charges will be displayed before you complete your purchase.

We reserve the right to correct pricing or product description errors.

4. Orders and Payments

When you place an order, you are making an offer to purchase a product from us.

An order confirmation email does not necessarily mean that your order has been accepted. We reserve the right to cancel or refuse an order where there is a legitimate reason, including suspected fraud, payment issues or stock availability.

Payment must be successfully completed before an order is processed.

5. Shipping and Delivery

Orders are shipped from our suppliers, which may be located outside the United Kingdom.

Estimated delivery times are provided in our Shipping Policy. Delivery estimates are not guaranteed and may be affected by customs procedures, courier operations or other circumstances.

Please refer to our Shipping Policy for further information.

6. Returns and Refunds

Our returns and refunds are handled in accordance with applicable UK consumer protection laws.

Please review our Refund and Return Policy for information about cancellation rights, returns and refunds.

Nothing in these Terms affects your statutory consumer rights.

7. Intellectual Property

All content on this website, including text, graphics, logos, images and website design, is owned by or licensed to us unless otherwise stated.

You may not reproduce, distribute or use our website content without prior permission.

8. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or your statutory consumer rights.

To the extent permitted by law, we are not responsible for losses arising from circumstances beyond our reasonable control.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy.

Please review our Privacy Policy to understand how your information is collected, used and protected.

10. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be published on this page. Your continued use of our website after changes are published means that you accept the updated terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us through our Contact Us page.

Thank you for shopping with us.